Dispatch Coordinator
Location: Rialto
Posted on: June 23, 2025
|
|
|
Job Description:
Dispatch Cordinator (Contract) Rialto, CA (onsite) 92376
Timings: Mon-Fri (7 AM - 4 PM) Overview: Responsible for
coordinating product movement from the CC to customers and managing
the return of used equipment. Ensures efficient truck routing to
balance workload and shipping costs. Keeps Sales informed and
transmits proper shipping paperwork to the Oracle Repository.
Provides support across various business channels and backs up the
Sr. Dispatcher as needed. Responsibilities: Update delivery system
(40%) Oracle updates and email notifications (10%) Create routes
and trip sheets (15%) Internal/external customer service (35%)
Prints bills of lading and updates delivery system with shipping
data Pre-calls customers and emails delivery notifications to Order
Processing Runs and closes out open order reports Requests
certificates of insurance Creates driver routes and trip sheets
Navigates Oracle and updates CC/DFF notes Ship confirms orders in
Oracle on delivery day Emails marketplaces with next day s delivery
schedule Manages truck ETAs and places service calls as needed
Provides time frame authorizations Coordinates with 3rd party
carriers to set up end-of-mile stops Identifies customer needs and
takes appropriate action or redirects calls Performs other duties
as assigned Requirements: High school diploma or equivalent Basic
PC and 10-key skills Minimum 1 year customer service experience
Adequate reading, math, and legible writing skills Strong
communication skills Ability to interpret, comprehend, and apply
complex material and instructions Moderate dexterity and minimal
physical effort (e.g., walking, bending, lifting under 10 lbs)
Professional business casual attire required Work is fully onsite
in an office environment with free parking No driving or COVID
requirements Interview type: Phone screen only Metasys Technologies
is an equal opportunity employer. All applicants will be considered
for employment without attention to race, color, religion, sex,
sexual orientation, gender identify, national origin, veteran or
disability status.
Keywords: , Apple Valley , Dispatch Coordinator, Administration, Clerical , Rialto, California
