Leasing Specialist (Woodland Hills)

Company: WSH Management, Inc.
Location: Woodland Hills
Posted on: March 16, 2026

Job Description:

Job Title: Leasing Specialist Location: Woodland Hills, CA 91367 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. What We Offer - Pay: $23.00–$24.00 per hour - Schedule: Full-time (40 hours per week), Monday–Friday, 8:00 AM–5:00 PM. - Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match - Time Off: Paid vacation and 15 paid company holidays Key Responsibilities - Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). - Immediately record all telephone and in-person visits on appropriate reports. - Files own guest cards and maintain according to established procedures. - Inspect models and available “market ready”, communicate related service needs to Property Manager. - Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. - Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. - Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) - Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. - Ensure apartment is ready for resident to move-in on agreed date. - Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs. - Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. - Assist in monitoring renewals. Distribute and follow-up on renewal notices. - Monitor advertising effectiveness. Gather information about market competition in the area and file. - Represent the company in a professional manner at all the times. - Accept rental payments and give immediately to Assistant Community Manager. - Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. - Maintain current resident files. - Maintain and record daily inspections for the community. - Distribute all company or community-issued notices. - Maintain accurate monthly commission records on leases and renewals for bonus purposes. - Assist management team with other various tasks as required. - Consistently implement policies of the community. - Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. - Maintain open communication with Property Manager and Maintenance Supervisor. - Contribute to cleanliness and curb appeal of the community on continuing basis. - Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. - Participate in outreach marketing activities on a regular basis to obtain prospective residents. - Advise residents of referral concessions (if permitted). - Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. - Distribute newsletters, pamphlets, flyers, etc. - Conduct market surveys and shop competitive communities Abilities • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Ability to work a flexible schedule, including evenings and weekends. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem Qualifications - High School Diploma or equivalent. - 2 years relevant experience - Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. - Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software Compensation details: 23-24 Hourly Wage PIa72d151c0384-38003-39625642

Keywords: WSH Management, Inc., Apple Valley , Leasing Specialist (Woodland Hills), Customer Service & Call Center , Woodland Hills, California