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Sr Manager Customer Delivery Ops

Company: FRESENIUS
Location: Apple Valley
Posted on: November 16, 2023

Job Description:

PURPOSE AND SCOPE:The Sr Manager, Transportation Operations, is responsible for all aspects of the TruBlu Customer Delivery fleet and the management of all TruBlu Customer Delivery fleet assets. - Assumes overall leadership responsibility for TruBlu's Customer Delivery fleet personnel, equipment, and related functions. Develops and implements a strategy to lower cost and improve operational performance for their region. - PRINCIPAL DUTIES AND RESPONSIBILITIES:Customer Delivery Fleet Operation - - - - - - - Responsible for meeting established customer delivery related quality, service, safety, compliance, cost, and management objectives in a designated region. Responsibilities include dispatching, route planning, and customer interaction. - - - - - - - Manages the functions of the transportation team to ensure established goals are met while adhering to company standards and guidelines, and local, state, and federal regulations. - - - - - - - Responsible for P&L activities for transportation department and cross docks. - - - - - - - Manages the transportation group for a specific region day-to-day activity, providing developmental performance feedback as well as the annual performance evaluation. - - - - - - - Ensures all employees are properly trained in Good Manufacturing Practices, Health & Safety procedures, Compliance programs (both corporate and DPD specific), and other pertinent policies and procedures. - - - - - - - Implements succession-planning processes by providing developmental training opportunities to identified personnel. - - - - - - - Makes the appropriate decisions to ensure the total freight and distribution operating expense budget is met on an annual basis. - - - - - - - Ensures the achievement of OSHA related targets for recordable incidents and lost time incidents. Identifies trends and issues and address appropriately, including implementing corrective action procedures if necessary. - - - - - - - Establishes and adjusts work procedures to meet production schedules. - - - - - - - Ensures the appropriate identification, analysis, and resolution of work problems and issues by employees, providing direct analysis and resolution for the more complex issues. - - - - - - - Identifies and controls fleet specific key performance indicators (KPI's) to ensure continuous improvement in the operation. - - - - - - - Makes recommendations to improve methods, performance, and quality of service and suggests changes in working conditions to increase efficiency. - - - - - - - Oversees implementation and application of all DOT regulatory requirements including, but not limited to, Gross Vehicle Weight (GVW), hours of service, and accident investigation - - - - - - - Develops and implements strategies to ensure achievement of fleet utilization targets to improve customer service levels. - - - - - - - Collaborates with sales, customer service, and external customers to resolve issues and drive new revenue. - - - - - - - Manages and assists with key projects to develop and implement cost containment strategies while improving service and overall compliance. - - - - - - - Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action and terminations. - - - - - - - Assists with various projects as assigned by a direct supervisor. - - - - - - - Other duties as assigned. -Additional responsibilities may include focus on one or more departments or locations. - See applicable addendum for department or location specific functions.PHYSICAL DEMANDS AND WORKING CONDITIONS: - - - - - - - The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - - - - - - - - Ability to travel up to 50% of the time.SUPERVISION: - - - - - - - Responsible for managing exempt and non-exempt personnel. - EDUCATION: - - - - - - - Bachelor's degree in operations, Logistics, or Engineering; in lieu of degree additional years of relevant experience may be considered.EXPERIENCE AND REQUIRED SKILLS: - - - - - - - 6 - 8 years' related experience. - - - - - - - 3+ years' supervisory or project/program management experience preferred. - - - - - - - Experience with DOT & OSHA reporting requirements and outside agency requirements (FDA, DEA, OSHA, BOPS etc.). - - - - - - - Proficient with PCs, Microsoft Office applications and related software systems. - - - - - - - Operational knowledge of supply chain systems, inventory management and safety programs. - - - - - - - Familiar with DOT regulations, driver through equipment requirements. - - - - - - - Experience in investigating and root-cause analysis. - - - - - - - Distribution Center experience to understand rollouts and impacts to related processes, procedures & record retention. - - - - - - - Strong problem solving, analytical and organizational skills. - - - - - - - Strong oral and written communication skills. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity -Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. -

Keywords: FRESENIUS, Apple Valley , Sr Manager Customer Delivery Ops, Executive , Apple Valley, California

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