Platform Experience Manager
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Platform Experience Manager to join
their Customer Experience team.
Key Responsibilities
Provide technical support and issue resolution for customer
inquiries through various channels
Lead customer training sessions and develop solutions to enhance
platform utilization
Act as a subject matter expert, updating training materials and
facilitating customer feedback to drive platform improvements
Required Qualifications
3+ years of experience in a customer-facing role with technical
support and training
Prior experience in adtech or performance marketing
Proficiency in troubleshooting technical problems and communicating
with engineering teams
Experience in developing and delivering individual or group
training sessions
Strong analytical skills to identify and resolve customer
issues
Keywords: VirtualVocations, Apple Valley , Platform Experience Manager, Executive , Vista, California
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