HR People Operations Consultant (Enterprise HR) Newport Beach, CA (on-site)
Location: Corona Del Mar
Posted on: June 23, 2025
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Job Description:
Title: HR People Operations Consultant (Enterprise HR) Location:
Newport Beach, CA (on-site) Duration: 6 month contract
Compensation: $45-75/hr. Work Requirements: US Citizen, GC Holders,
or Authorized to Work in the U.S. Human Resources is seeking an
experienced People Operations Consultant with a strong background
in optimizing HR processes, managing content documentation, and
ensuring the effective use of HR systems, particularly Workday and
ServiceNow. This role will strive for operational excellence within
the HR function, ensuring that processes are efficient, effective,
and aligned with the overall goals of the organization. The People
Operations Consultant will collaborate closely with the People
Operations Global Head, HR subject matter experts, technology
teams, and key stakeholders to deliver transformative outcomes.
RESPONSIBILITIES Process Optimization and Harmonization Document
End-to-End Workflows: Formally document comprehensive current state
end-to-end workflows (including HRIS systems workflows) and process
requirements, including necessary audit and control mechanisms to
ensure compliance and accountability, ensuring all HR team members
have access to up-to-date and relevant information. Analyze and
Enhance HR Processes: Conduct thorough analyses of existing HR
processes to identify inefficiencies, waste, and areas for
improvement, ensuring alignment with industry best practices and
organizational objectives. Content/Knowledge Management Content
Taxonomy Development: Define and implement HR's content taxonomy to
ensure that all key HR process documentation is systematically
organized and easily accessible. Governance Structure: Develop a
robust governance framework for managing content and knowledge,
ensuring that all documentation adheres to established standards
and best practices. Knowledge Management Strategies: Evaluate,
design, and implement strategies to capture, organize, and
disseminate HR-related knowledge and information from various
sources, enhancing overall efficiency and effectiveness.
Centralized Documentation Repository: Establish and manage a
centralized documentation tool that organizes and maintains an
inventory of all key HR processes and procedure documentation. This
includes a global process catalog, design workbooks, instructions,
FAQs, and other relevant materials. Collaborative Content Creation:
Work closely with process owners and subject matter experts (SMEs)
to create, review, and refine HR business process documentation,
ensuring clarity, accuracy, and alignment with organizational
goals. Partnership with HR Communications: Collaborate with the HR
Communications team to manage and review content on the intranet
and other platforms, ensuring that all information and processes
remain relevant and up to date. Continuous Improvement & Metrics
Management Drive Continuous Improvement Initiatives: Implement
smart workflows that enhance HR processes, leveraging both
technology (e.g., automation) and non-technology solutions (e.g.,
training). Proactively identify capability gaps and opportunities
for standardization, efficiency, and simplification, iterating on
newly implemented processes for ongoing enhancement. Implement
Strategic Process Improvements: Develop and execute targeted
process improvement initiatives for key HR processes (e.g.,
onboarding, transfer, leave of absence, termination) that enhance
operational efficiency, streamline workflows, and elevate the
overall employee experience. Data Analysis for Process Improvement:
Analyze data from multiple sources, including internal systems,
stakeholder feedback, and employee insights, to propose process
enhancements. Establish Key Performance Indicators (KPIs): Define
and track KPIs for all processes, identify trends, analyze root
causes, and forecast outcomes to ensure operational goals are met.
Collaborate with People Operations Core Team to establish a
standardized Global People Operations metrics and key performance
indicators (KPIs), service level agreements (SLAs), etc., to ensure
HR meets goals and delivery timelines, providing actionable
recommendations to improve aging and overdue service delivery
across all HR functions. REQUIREMENTS Bachelor's degree in human
resources, business administration, information technology, or a
related field. 5 years of experience in HR operations, HRIS
management, organizational transformation process improvement,
project management, supporting implementation, enhancements, data
analytics, or related roles, with a focus on Workday and
ServiceNow. Strong analytical and problem-solving skills with the
ability to analyze complex issues and develop data-driven solutions
effectively. Demonstrated success in leading HR process improvement
projects from conception through implementation, with experience in
content management. Technical proficiency in Robotic Process
Automation (RPA), HR technology, and workflow automation tools.
Maintains a high degree of professionalism with strong
communication skills to be able to interface with all levels of the
firm and preserves confidentiality in sensitive matters. Thrives in
a fast-paced, energetic, and ever-evolving environment. Preferred
Project Management Certifications: Six Sigma Green Belt, PMP, PgMP,
CAPM, or comparable project management certifications are
preferred. Preferred experience in process improvement,
harmonization, and optimization, leading or working knowledge of
Kaizen sessions. >>> Qualified candidates, please apply to
this posting; you may also send your updated resume to Krista Joy
at kjoy@inspyrsolutions.com for further review. About INSPYR
Solutions Technology is our focus, and quality is our commitment.
As a national expert in delivering flexible technology and talent
solutions, we strategically align industry and technical expertise
with our clients’ business objectives and cultural needs. Our
solutions are tailored to each client and include a wide variety of
professional services, projects, and talent solutions. By always
striving for excellence and focusing on the human aspect of our
business, we work seamlessly with our talent and clients to match
the right solutions to the right opportunities. Learn more about us
at inspyrsolutions.com. INSPYR Solutions provides Equal Employment
Opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age,
disability, or genetics. In addition to federal law requirements,
INSPYR Solutions complies with applicable state and local laws
governing nondiscrimination in employment in every location in
which the company has facilities.
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