Quality Evaluator - Grievance and Appeals'
Company: Anthem, Inc
Location: Apple Valley
Posted on: June 6, 2021
Description SHIFT: Day Job SCHEDULE: Full-time Responsible to
monitor and evaluate clinical and non-clinical contact between
program staff and participants, assessing adherence to protocols
and appropriate clinical interaction. Evaluates calls for these
major areas: safety, clinical effectiveness, productivity and
customer service. Primary duties may include, but are not limited
to: Provides written and/or verbal feedback to program staff to
assist with performance improvement and staff develop
Keywords: Anthem, Inc, Apple Valley , Quality Evaluator - Grievance and Appeals', Other , Apple Valley, California
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