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Quality Evaluator - Grievance and Appeals'

Company: Anthem, Inc
Location: Apple Valley
Posted on: June 6, 2021

Job Description:

Description SHIFT: Day Job SCHEDULE: Full-time Responsible to monitor and evaluate clinical and non-clinical contact between program staff and participants, assessing adherence to protocols and appropriate clinical interaction. Evaluates calls for these major areas: safety, clinical effectiveness, productivity and customer service. Primary duties may include, but are not limited to: Provides written and/or verbal feedback to program staff to assist with performance improvement and staff develop

Keywords: Anthem, Inc, Apple Valley , Quality Evaluator - Grievance and Appeals', Other , Apple Valley, California

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