Vice President, Information Technology & Retail Systems

Company: Mohr Talent
Location: Cypress
Posted on: May 2, 2025

Job Description:

Summary:

A fast-growing, multi-location retail organization is seeking a Vice President, Information Technology & Retail Systems to lead enterprise-wide technology strategy. This executive will oversee all IT and Information Systems functions, with a strong emphasis on retail system integration, digital transformation, and AI-driven innovation. The VP will drive the evolution of infrastructure, retail platforms (POS, ERP, WMS, CRM), and customer-facing technologies to enable scalable growth, operational efficiency, and a seamless omnichannel experience.

Key Responsibilities:

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  Develop and lead the company's IT & IS strategy, ensuring alignment with business objectives and long-term growth initiatives.
  
  
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  Drive enterprise-wide digital transformation, including cloud migration, automation, and AI integration to improve scalability, efficiency, and decision-making.
  
  
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  Lead and evolve the technology ecosystem across all retail and corporate locations, including POS platforms, ERP systems, WMS, and CRM solutions.
  
  
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  Design and implement AI-powered tools such as predictive analytics, intelligent chatbots, and automated checkout to enhance operational performance and customer engagement.
  
  
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  Oversee IT infrastructure (cloud, networks, data centers), ensuring robust, scalable, and secure systems across retail and back-office environments.
  
  
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  Strengthen cybersecurity protocols and ensure compliance with PCI DSS, GDPR, CCPA, and other industry regulations.
  
  
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  Build and mentor high-performing IT & IS teams, fostering a culture of innovation, accountability, and continuous improvement.
  
  
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  Partner cross-functionally with Operations, Finance, Supply Chain, and Marketing to support business initiatives through integrated technology solutions.
  
  
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  Enhance IT service management (ITSM), optimizing system uptime, support capabilities, and proactive maintenance programs.
  
  
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  Evaluate and implement third-party technology vendors and partners to drive system performance, security, and cost savings.
  
  
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  Ensure business continuity through effective disaster recovery planning and risk mitigation strategies.
  
  
  
  
  Required Qualifications:
  
  
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    Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
    
    
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    15+ years of IT and IS leadership, including digital transformation, enterprise systems, and infrastructure management within a retail environment.
    
    
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    Proven track record overseeing IT in multi-site retail operations and managing omnichannel retail systems (POS, ERP, WMS, CRM).
    
    
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    Hands-on experience integrating AI and emerging technologies into retail operations.
    
    
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    Deep knowledge of IT governance, cybersecurity, data protection, and regulatory compliance (PCI DSS, GDPR, CCPA).
    
    
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    Expertise in cloud computing, network security, infrastructure scaling, and vendor management.
    
    
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    Strong leadership, strategic planning, and cross-functional collaboration skills.
    
    
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    Bilingual in English and Mandarin preferred due to international business operations.
    
    
  • Relevant certifications such as CISSP, CISA, or similar strongly preferred.
    
  • Bilingual proficiency in English and Mandarin is strongly preferred, facilitating collaboration with diverse stakeholders and international partners.
    
    
    MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com

Keywords: Mohr Talent, Apple Valley , Vice President, Information Technology & Retail Systems, Other , Cypress, California