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FQHC Account Service Coordinator - Remote in California - PS21648

Company: Anthem, Inc
Location: Apple Valley
Posted on: May 24, 2019

Job Description:

FQHC Account Service Coordinator - Remote in California - PS21648**Location:** **California, United States****New****Requisition #:** PS21648**Post Date:** 1 day ago_Your Talent. Our Vision._ **At Anthem, Inc.,** its a powerful combination, and the foundation upon which were creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will **drive the future of health care** .This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.**FQHC Account Service Coordinator****Remote opportunity while providing field support within California****Locations / Hiring for the following areas:**+ North Sacramento / Sutter County (and surrounding area)+ Los Angeles / Glendale, CA (and surrounding area)+ Fresno, CA (and surrounding area)The **FQHC Account Service Coordinator** is responsible for key account management for a large FQHC provider account in the California area. Key responsibilities include joint development of a needs assessment and strategic account management plan; collaborating with the customer on mutually beneficial projects, and navigating Anthems shared services for the provider to promptly resolve issues and requests.Primary duties may include, but are not limited to:+ Ongoing learning of the FQHCs organization and its markets, strategy, challenges, goals, and competitors to help the FQHC meet their objectives.+ Develop and nurture an effective working relationship with the FQHC with the goal of becoming critical to their operations.+ Project management of quality, clinical, marketing, and operational initiatives.+ Timely resolution of complex claims, benefit, enrollment, data, and other issues.+ Provider and member training sessions, coordination and facilitation of focused activities.+ In person and telephonic interactions/meetings with external providers and members. Routine facility visits and meetings.+ Data entry using internal Salesforce CRM tools and processes.+ Monthly executive summary report of account updates and key performance trends.**Qualifications:**+ Requires a BA/BS; 3 years of related experience; or any combination of education and experience, which would provide an equivalent background.+ Health care experience required.+ Very positive and collaborative individual who is able to build rapport and establish credibility with internal and external stakeholders while managing multiple initiatives, priorities, and campaigns.+ Strong analytical mindset and business acumen with an ability to assess an accounts needs and identify gaps.+ Excellent verbal and written communication skills required.+ Intermediate to advanced skills in MS Office products required.+ Travel up to 50-75% within assigned area required.+ Medicaid experience preferred.+ Project management / coordination highly desired.+ Account management / provider relations experience highly desired.**_Anthem, Inc. is ranked as one of Americas Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at** **_An Equal Opportunity Employer/Disability/Veteran._**

Keywords: Anthem, Inc, Apple Valley , FQHC Account Service Coordinator - Remote in California - PS21648, Other , Apple Valley, California

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