AppleValleyRecruiter Since 2001
the smart solution for Apple Valley jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Apple Valley
Posted on: June 23, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management system'svaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLsarah on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Apple Valley , Customer Solutions Tech Support, Other , Apple Valley, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Admin Assistant - Marriott Hotels (150001JW)
Description: It s a powerful feeling, to belong. It s inspiring people to do more than they thought they could. It s leading the way by rolling up your sleeves to accomplish a common goal. It s taking a passion and (more...)
Company:
Location: Palm Desert
Posted on: 07/22/2019

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341].
Description: Hub Group Dedicated is working with a well-known distributor in Southern California and is need of CDL-A truck drivers Hub drivers in this area are making 82K plus per year running regional routes (more...)
Company: Hub Group Trucking
Location: Yucaipa
Posted on: 07/22/2019

Regional CDL A Truck Driver - Average up to $87,500 - Weekly Home Time!.
Description: ONE OF OUR BEST SEATS IS RIGHT HERE.True, we don't manufacture the driver's seat,but it's still one of the very finest we have to offer.In the driver's seat of our PTP Fleet: -Take loads from distribution (more...)
Company: Ashley Distribution Services
Location: Cathedral City
Posted on: 07/22/2019


Local CDL A Line Haul Truck Drivers - MUST HAVE Class A CDL!.
Description: CDL A and HAZMAT RequiredABOUT ROY MILLER FREIGHT LINES, LLC:Roy Miller Freight Lines, is an overnight LTL California only carrier who is currently accepting applications for Short Line Drivers in the (more...)
Company: Roy Miller Freight
Location: Placentia
Posted on: 07/22/2019

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341].
Description: Hub Group Dedicated is working with a well-known distributor in Southern California and is need of CDL-A truck drivers Hub drivers in this area are making 82K plus per year running regional routes (more...)
Company: Hub Group Trucking
Location: Lake Elsinore
Posted on: 07/22/2019

Dedicated CDL-A Driver Position - Local - Great Pay [123]. - Yorba Linda
Description: Hub Group Dedicated is in high demand for CDL-A drivers in the Long Beach, CA area Local positions available, so enjoy excellent home time Our team is committed to the safety of our drivers, so you can (more...)
Company: Hub Group Trucking
Location: Yorba Linda
Posted on: 07/22/2019

CDL A Truck Driver - $.70 CPM - Earn Over $72k!. (Yorba Linda)
Description: OTR Dry Van and Flatbed Positions Available Company Driver:Over 72k year earning potential for company drivers. 1500 to 2100 per week depending if driving flatbed or dry van..70 per mileOur drivers (more...)
Company: Forward Freight Systems
Location: Yorba Linda
Posted on: 07/22/2019

Dedicated Hiring CDL-A Truckers -$2500 Sign On Bonus [114]. - Yucaipa
Description: Hub Group Dedicated is searching for various types of CDL-A truck drivers in the Mira Loma area Local positions are available, so you can enjoy flexible schedules As a driver for Hub Group, you will (more...)
Company: Hub Group Trucking
Location: Yucaipa
Posted on: 07/22/2019

Admin Assistant - JW Marriott Desert Springs Resort & Spa (140026RS)
Description: It s a powerful feeling, to belong. It s inspiring people to do more than they thought they could. It s leading the way by rolling up your sleeves to accomplish a common goal. It s taking a passion and (more...)
Company:
Location: Palm Desert
Posted on: 07/22/2019

Dedicated Hiring CDL-A Truckers -$2500 Sign On Bonus [114]. - Placentia
Description: Hub Group Dedicated is searching for various types of CDL-A truck drivers in the Mira Loma area Local positions are available, so you can enjoy flexible schedules As a driver for Hub Group, you will (more...)
Company: Hub Group Trucking
Location: Placentia
Posted on: 07/22/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Apple Valley RSS job feeds