AppleValleyRecruiter
the smart solution for Apple Valley jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Apple Valley
Posted on: November 17, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLJANET on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Apple Valley , Inbound Travel Consultant, Professions , Apple Valley, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Dedicated CDL-A Drivers Needed-Newer Equipment [110]
Description: Hub Group Dedicated is in high demand for CDL-A drivers in the Chino, CA area This is a local position, so enjoy going home at the
Company: Hub Group
Location: Yorba Linda
Posted on: 12/13/2018

CDL A Company Driver - Local and Regional Routes Available!
Description: Hiring Company Drivers Local 38 Regional Routes Available Truck Driver Benefits Local Drayage 38 OTR
Company: Gardner Trucking
Location: Redlands
Posted on: 12/13/2018

Dedicated Hiring CDL-A Truckers - No Touch Freight [189]
Description: Hub Group Dedicated is searching for CDL-A truck drivers in the Ontario, CA area
Company: Hub Group
Location: San Clemente
Posted on: 12/13/2018


Maintenance Technician
Description: The person in this position is responsible for performing general maintenance tasks including work orders and unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas (more...)
Company: Essex Property Trust
Location: Placentia
Posted on: 12/13/2018

Dedicated Hiring CDL-A Truckers - Competitive Pay [114]
Description: Hub Group Dedicated is searching for various types of CDL-A truck drivers in the Mira Loma area
Company: Hub Group
Location: Lake Elsinore
Posted on: 12/13/2018

Dedicated CDL-A Driver - Top Tier Hourly + Overtime [185] - Altadena
Description: Hub Group Dedicated is in need for CDL-A Drivers for a well-known home delivery service. Excellent pay and benefits are included
Company: Hub Group
Location: Altadena
Posted on: 12/13/2018

Regional Intermodal Truck Driver - $5,000 Sign-on Bonus - Home Weekly - San Bernardino, CA
Description: Regional Intermodal truck drivers at Schneider earn up to 70,000 per year and enjoy weekly time at home. This Regional CDL driving position features 95 no-touch freight, and you ll haul Intermodal (more...)
Company: Schneider National
Location: Hemet
Posted on: 12/13/2018

CDL A Truck Drivers Needed!
Description: br br br br br The Earning Potential is Only as Limited as Your Drive. br br br br Apply now br br br br br br br br br br br br Gross Potential up to 70K (more...)
Company: Ceva Freight LLC
Location: Hemet
Posted on: 12/13/2018

Dedicated Hiring CDL-A Truckers - Competitive Pay [114]
Description: Hub Group Dedicated is searching for various types of CDL-A truck drivers in the Mira Loma area Local positions
Company: Hub Group
Location: Altadena
Posted on: 12/13/2018

Uber Driver Partner
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Palm Springs
Posted on: 12/13/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Apple Valley RSS job feeds