Provider Service Representative - Long Beach, CA
Company: Optum
Location: Long Beach
Posted on: May 26, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
Schedule: Monday to Friday, 8 AM - 5 PM
Location: Onsite - 2600 Redondo Ave, Long Beach, CA 90806
Primary Responsibilities: -
Assist in end-to-end provider claims and help enhance call
quality
Assist in the design and implementation of programs that
build/nurture positive relationships between the health plan,
providers and practice managers
Support development and management of provider networks
Help implement training and development of external providers
through education programs
Identify gaps in network composition and services to assist network
contracting and development teams
Taking a giant leap step forward comes with great challenge
You'll ensure provider service quality by making outbound calls to
obtain data and verify information with providers as well as
perform analysis and develop reports that help clarify operational
issues and opportunities
Other responsibilities as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications: -
High school diploma or GED
2+ years of managed care or medical insurance experience
1+ years of experience in a claims, customer service or provider
support role
Beginner level of proficiency with oral communication skills
including telephone etiquette
Beginner level of proficiency with MS programs including Excel and
Word
Preferred Qualifications: -
Bilingual Spanish/English
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The salary range for this role is $16.88 -to $33.22 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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-UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Apple Valley , Provider Service Representative - Long Beach, CA, Sales , Long Beach, California
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